Features that Matter

AI Inbound Call Handling
24/7 AI Receptionist always answer calls, even after hours.
Answer Queries with Knowledge Base attached.
Warm Transfer human agent when requested by caller.
CallBack Requests taken when your team is busy.

AI Outbound Engagement
AI-Powered Dialler engages with with your leads automatically.
Australian Accent used so it talks like a true Aussie.
Categorise Leads based on the outcome of the engagement.
Automatically Followups for the leads based on previous outcome.

AI Multichannel Messaging
SMS Conversations let customer get instant AI replies to their SMS.
Website Chatbot engages visitors directly on your site AI replies.
WhatsApp Messaging connects on most popular chat app.
AI Bookings allow customers to schedule and confirm appointments.

AI & Personalisation
Lead Qualification filters out real prospects.
Natural Language understanding recognises Aussie slang.
Custom Knowledge trained on your FAQs, services.
Personalise the responses using customer profiles.

Analytics & Insights
Call Transcripts document every customer interaction automatically.
Sentiment Analysis detects tone and measures satisfaction levels.
Dashboard shows calls analysis, recordings, & other insights.
ROI Reporting highlights savings compared to traditional staffing.

Integrations & Security
CRM Sync auto-logs calls and updates customer records.
Calendar Integration schedules appointments seamlessly.
Cloud Scalability ensures your system grows with your business.
Secure & Compliant to local privacy and data protection standards.
